Privacy Policy

Your Privacy Matters at cz66

At cz66, we are committed to protecting the privacy and personal information of every player who accesses our platform. This Privacy Policy outlines in clear and transparent terms exactly what data we collect, why we collect it, how it is used, and the rights you hold as a user of our services in Bangladesh.

By registering an account or using any feature on the cz66 platform — including cricket betting, casino games, slots, live casino, and payment services via bKash, Nagad, Rocket, or Upay — you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This policy applies to all users accessing cz66 from Bangladesh, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. cz66 processes all personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

How We Protect You

Information We Collect

cz66 collects personal data that is necessary to operate our platform, comply with legal obligations, and deliver a secure and personalised gaming experience to players in Bangladesh. The categories of information we collect are described below.

Account Registration Data

• Full name and date of birth (to verify eligibility — players must be 21 years or older)
• Email address and mobile phone number (used for account verification and communications)
• Username and encrypted account password
• Residential address and city within Bangladesh (e.g., Dhaka, Chittagong, Sylhet)
• National ID or passport details when required for identity verification (KYC)

Transactional and Financial Data

• Payment method identifiers (e.g., bKash wallet number, Nagad account, Rocket mobile banking reference) — note: full payment credentials are never stored on cz66 servers
• Deposit and withdrawal transaction history, including amounts in BDT
• Bonus and promotional redemption records
• Account balance and wagering history

Technical and Behavioural Data

We automatically collect certain technical data when you use the cz66 platform. This includes your IP address, device type (mobile, tablet), operating system, browser type, referring URLs, pages visited, session duration, game play logs, and click-stream data. This data is used solely for platform optimisation, fraud prevention, and improving user experience — it is never used to personally identify you in isolation.

How We Use Your Information

cz66 uses the personal data it collects for specific, legitimate purposes directly related to delivering a safe and enjoyable online casino and cricket betting experience. The primary uses of your data include:

• Account creation, management, and identity verification (KYC) to ensure only eligible players aged 21 and above participate
• Processing deposits and withdrawals securely through trusted local payment methods such as bKash, Nagad, and Rocket
• Providing personalised game recommendations across cricket betting, slots, and live casino categories
• Sending account-related communications such as deposit confirmations, withdrawal updates, and security alerts
• Detecting and preventing fraudulent activity, money laundering, and unauthorised account access
• Improving platform performance, resolving technical issues, and conducting analytics for a better user experience

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. You will never be profiled and excluded from services in a way that is not explained to you in advance.

Information Sharing and Disclosure

cz66 treats your personal information with strict confidentiality. We do not sell, rent, or otherwise commercially exploit your data. However, limited and controlled sharing is necessary in the following circumstances:

Trusted Service Providers

We engage carefully vetted third-party providers for essential platform services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification (KYC), fraud detection, customer support software, and hosting infrastructure. These providers are contractually bound to process your data only for the specific purpose for which it was shared and to apply equivalent data protection standards.

Legal and Regulatory Obligations

cz66 may be required to disclose certain user data in response to a valid legal request, court order, or regulatory investigation. In such cases, we will disclose only the minimum information required by law and will notify affected users where legally permissible to do so.

Business Continuity

In the event of a merger, acquisition, or sale of cz66's business assets, user data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and afforded the opportunity to close your account if you do not wish to continue under the new entity.

Under no circumstances will cz66 share your personal data with advertisers, data brokers, social media platforms, or third parties not listed above without your explicit written consent.

Cookies and Tracking Technologies

cz66 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse usage patterns. A cookie is a small file placed on your device when you visit our site. You can control cookies through your browser settings; however, disabling certain cookies may affect platform functionality.

Types of Cookies We Use

• Essential Cookies — required for the platform to function, including session management, login state, and security tokens. These cannot be disabled.
• Analytics Cookies — help us understand how players navigate the platform so we can improve game discovery, loading speeds, and the overall experience.
• Preference Cookies — store your language preference, currency display, and UI settings so your experience is consistent across sessions.

We do not use third-party advertising cookies or behavioural retargeting cookies. Your browsing activity on cz66 is not shared with advertising networks.

Data Retention Policy

cz66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. For active accounts, data is retained throughout the duration of the account relationship and for a reasonable period thereafter to handle any post-closure disputes or regulatory enquiries.

Upon account closure, your personal data will be anonymised or deleted within 90 days, except where we are legally required to retain specific records for a longer period. Technical logs are typically purged within 12 months. Any data retained beyond the standard period is stored in a restricted-access archive and is not used for any operational purpose.

Data Security Measures

cz66 takes the security of your personal data seriously. We implement a range of technical and organisational safeguards designed to protect against unauthorised access, accidental loss, alteration, or disclosure of your information. These measures include SSL/TLS encryption on all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting which staff can access your data, regular security audits and vulnerability assessments, and two-factor authentication (2FA) support for player accounts.

While we apply best-in-class security practices, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in high risk to your rights and freedoms, cz66 will notify affected users without undue delay and take immediate remedial action to contain the breach.

Your Privacy Rights as a cz66 User

As a user of the cz66 platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at the email address provided at the end of this policy.

• Right of Access — you may request a full copy of all personal data we hold about you, free of charge, within 30 days of your request.
• Right to Rectification — if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to Erasure —you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must meet.
• Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances, such as while a rectification request is being resolved.
• Right to Data Portability — you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.

All privacy rights requests will be acknowledged within 5 business days and resolved within 30 days. In exceptional cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reasons for it. cz66 does not charge a fee for exercising your privacy rights unless a request is manifestly unfounded or excessive.

Minimum Age Requirement — 21+ Only

cz66 strictly prohibits access to its platform by any person under the age of 21. This is a firm and non-negotiable policy. During the account registration process, we collect date of birth information and conduct age verification checks. Where necessary, we may request supporting documentary evidence such as a national ID card or passport to confirm that a player meets the minimum age requirement.

If cz66 discovers that a user has provided false age information or that a person under 21 has accessed the platform, the account will be immediately suspended, all funds will be frozen pending investigation, and any winnings accrued during the underage period will be forfeited. The data collected during such cases may be shared with relevant authorities as required by law.

How We Handle Payment Information

cz66 supports a range of local Bangladeshi payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and major debit or credit cards (Visa, Mastercard). When you make a deposit or withdrawal, your payment details are transmitted directly to our licensed payment processing partners via encrypted channels. cz66 does not store your full payment credentials — including full mobile wallet numbers, card numbers, CVV codes, or banking PINs — on its own servers at any point.

Transaction references and payment method identifiers (such as the last four digits of a card or the registered mobile number linked to a wallet) may be stored as part of your transaction history for audit, dispute resolution, and regulatory compliance purposes. This information is stored in encrypted form and accessible only to authorised personnel on a strict need-to-know basis.

Changes to This Privacy Policy

cz66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory obligations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered users via email or an in-platform notification at least 14 days before the revised policy takes effect.

Your continued use of the cz66 platform after a revised Privacy Policy has come into effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you disagree with any update, you have the right to close your account by contacting our support team before the revised policy takes effect.

Contact cz66 About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cz66 handles your personal data, our dedicated privacy team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days and to resolve them fully within 30 days.

You may reach our privacy support team by email at [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible. For account-specific data requests, we may need to verify your identity before processing your request to protect the security of your account.